Anything not covered? Drop a message — happy to answer.
Most new projects can kick off within 5–10 working days of brief sign-off. Urgent turnarounds are possible with a 25% rush fee — get in touch with the deadline and we'll work it out.
Yes. Most communication is async (email, Slack, Loom) so timezones rarely matter. I am based in Somerset (GMT) and works with UK, EU, US and Australian clients regularly.
One-off projects (a landing page, a blog series) usually take 1–3 weeks. Retainer clients work month-to-month with no minimum commitment — most stay 6+ months.
Always. Every project starts with a voice document — either yours, or one we build together in the kick-off. Nothing leaves the studio in a generic "marketing" voice.
For social, landing pages and email — yes. For full brand identity work or print collateral, I partner with a small network of trusted designers and project-manages the whole piece.
50% deposit on project start, 50% on completion for one-offs. Retainers invoice monthly, in advance. UK bank transfer or Wise.
Two rounds of revisions are included on every project — and honest feedback is genuinely welcomed. The goal is content you'd defend in a meeting, not content I defend.